05-15-2020

James, Frankfort

I want to express my appreciation for your prompt and professional service. Everything that I have experienced has been positive - from my initial phone call to Bambi, to the inspection and explanation of needed treatment with Jamie. The actual treatment was completed today (5-15-20) by Jimmy. I was able to interact with and observe Jimmy throughout the 5.5 hours that the was on site. His attitude and demeanor was exemplary, and reflected a strong work ethic and attention to detail. He spoke highly of his history with Gateway. Please know that I will recommend your services to anyone who has an expressed need for pest control, and will do so without any reservations. 

03-27-20

Elizabeth, Georgetown

My husband and I own Rodney's on Broadway and we have used Gateway Pest Control for years.  Today our restaurant was mandated to close for an unspecified time period.   Needless to say that brings on lots of uncertainty in today's world.   But this afternoon during the chaos I received a letter from the owner of company stating that his company would continue to service our restaurant during the shutdown at no charge.   WHAT AN AMAZING GIFT!! It restores my faith in humanity and lets small businesses that are forced to close know we are not alone.   Thank you for such am amazing gesture and we appreciate it ever so much.   sincerely,  Rodney and Elizabeth Johnson-Jones 

05-11-2020

Jessica, Georgetown

Ryan did a great job! Very knowledgeable and informative. Thank you

05-11-2020

Colman, Georgetown

We called this morning and Bambi sent Ryan out this afternoon. Ryan was great, explained everything he was doing, some of the reasons we were having the bug issues we were having, and walked us through how we could move forward both in our actions to stop bugs and how what he was using would work for us both inside and outside.
He was kind to our three kiddos and extremely professional!

Thanks Ryan for your time and patience as we rangled three kids, a cat, and a dog, while also juggling work calls! You were awesome! 

04-20-20

Elizabeth, Lexington

Thank you GPC for sending out Ryan to take care of our issue! Ryan was very professional and took the time to go over treatment plan and was VERY thorough with everything. 

04-20-20

Pat, Sadieville

Ryan did an excellent job, he was thorough, he explained where he sprayed and was patient about my dog and pets safety. 

04-15-2020

Bailey, Georgetown

I just had my first service with Ryan. He was super helpful and informative. Before starting, he explained everything that he would be doing and asked if I had any questions. After he was finished, he summarized what he had done interior/exterior and made sure I understood. I also appreciated that he wore paper booties on his shoes, as to not track dirt into my home. I have had dealings with other pest control providers, but have never experienced this level of service. I am very pleased with Ryan and my service. 

04-10-2020

Jackie, Georgetown

I was very pleased with Gateway Pest Control. They came out the day after I contacted them and Bob who came to give me a quote was very nice and thorough in explaining everything. He even was able to do my treatment while he was there. I haven't had a chance yet to see if the bees have left my patio as it has been very cold, but I am hopeful they will be gone when it warms up again.

04-09-2020

Daniel, Lexington

Ryan was friendly and knowledgeable as well as thorough. Listened to our needs and recommended the best course of action. Made sure before he left that any questions or concerns we had were taken care of. Very professional. We would like for him to return for our other 2 treatments. Thank you very much.

03-31-2020

Jordan, Georgetown

Our first service from gateway, Bob explained all options, showed up on time, friendly,and professional. We will be sticking with this company and setting up regular maintenance. Thank you! 

03-31-2020

Greg, Lexington

Brandon was our inspector, he was on time for our appointment . Very nice young man. He was very knowledgeable, an thorough in his inspection ! Thanks 

03-31-2020

Marilyn, Winchester

I want to thank you for sending Brandon. He was very helpful and extremely kind. He went over an above his duties an if i use you all again i would love having him back. I rate Brandon and Gateway Pest Control five stars 

03-31-2020

Sarah, Georgetown

Ryan came out to our new house this morning & not only did a great job checking things out & advising me on a current plan but also for the future of our home! He was friendly, helpful & Informative! We have always loved Gateway & will certainly continue doing business with them!

03-31-2020

Adam, Lexington

Ryan came to our house and was very informative and helpful. He explained everything he was doing and how it would help. We appreciate his thoroughness and guidance. We would definitely recommend him to others, and recommend Gateway! Definitely five stars! 

03-30-2020

David, Winchester

Brandon came to our home and was fantastic! He has eased our minds about our problem. He was extremely knowledgeable and courteous. After several other companies we had met for estimates, Brandon and Gateway were the most courteous. We were treated with respect! Thank you!! 

03-30-20

Noelle, Georgetown

This review is for our provider Ryan. He went above and beyond for the service and was very personable. We are renting and unfortunately the property has had issues since before we moved in with roaches. Although, the severity and frequency of seeing them has dwindled we are still seeing a few stragglers. Thank you to Gateway for always responding very quickly to set up a visit. We really enjoyed Ryan and, hopefully we wont need to, will request him again. 

03-30-20

Larry, Lexington

Brandon came to our house and did a excellent job with getting rid of our pest problem. He's very polite, respectful and goes over the top. I recommend Brandon and Gateway Pest Control to anyone. 

03-30-2020

Evan, Georgetown

Bob came out and treated our termites. He was very friendly, quick, and professional. I will definitely reach out to gateway for any further needs. Thank you to Bob and gateway pest control! 

03-26-2020

Kirk, Georgetown

Spider bob was absolutely awesome.

03-26-2020

Brian, Georgetown

Great. Bob and his partner were great. Thank you. 

03-26-2020

Sheila, Georgetown

 ⭐⭐⭐⭐⭐
Bob is very polite and does a very thorough job. I have indoor and outdoor pets and the chemicals are not harmful to them. I would recommend Bob and Gateway Pest Control anytime someone needs a pest control service! 

03-23-2020

Tom, Stamping Ground

We have used Gateway for years on all of our homes. Very professional and contentious of your home. We recommend them to everyone. 

03-21-2020

Maria, Georgetown

After more than a year with this local company, we couldn't be happier with the results and quality of service we have received. Yesterday, I contacted the company to inform them of an increase in ant activity in our kitchen. The very next afternoon, a technician (Bob), arrived at the specified time and was quick to handle the pest issue. All technicians have been extremely courteous and professional and take great care not to track debris into your home by wearing protective booties over their shoes. Glad to recommend your business with my friends and neighbors.

3-21-2020

Daycare Owner, Georgetown

Thank you Gateway for all that you do! You guys are always on time, and very efficient in everything you do.
Thank you again! 

3-19-2020

Emmanuel, Winchester

Gateway was recommended to us by a friend, who said to ask for Glenn. We find him not only to be a hard worker, but he is so reliable, friendly, helpful and does a great job.
Bambi is so nice, easy to work with and always helpful when there is a scheduling issue.
So glad we found Gateway...... 

3-19-2020

Ellen, Georgetown

Gateway was recommended to us by a friend, who said to ask for Glenn. We find him not only to be a hard worker, but he is so reliable, friendly, helpful and does a great job.
Bambi is so nice, easy to work with and always helpful when there is a scheduling issue.
So glad we found Gateway...... 

3-19-2020

Scott, Georgetown

Glenn did our service today, 5 stars!!!! Thank you!!!!!!

03-18-2020

Terry, Jeffersonville

Brandon did a "5 star" job both times he came to spray our house! 

03-18-2020

Tod, Georgetown

Bob came by today and did a fantastic job of service for my home. 

03-18-2020

Jason, Georgetown

Bob did a great job with today's service. 5 stars 

03-17-2020

Michael, Georgetown

Glenn was great. 5 stars.

03-17-2020

Hotel Owner, Lexington

Brandon, was great. Thanks for checking the rooms and the hot tub area! 

03-16-2020

Ricky, Lexington

I live in  Lexington,Ky.
your rep. Glen, did my treatment he was there on time and was very respectful. if I needed service again hope you send Glen. 

03-16-2020

Kayla, Winchester

Brandon with Gateway Pest Control is absolutely amazing at what he does and is very beneficial for this company. He always goes above and beyond to make sure the pest problem is taken care of and that the customer is completely satisfied. Definitely would rate this employee and company a five star!

03-16-2020

Peggy, Restaurant Manager

Brandon has sprayed here at my restaurant at Sir Pizza for a little while now and he has always been really professional and courtesy. I recommend gateway to anyone. I rate Brandon and Gateway 5 stars

3-13-2020

NESCO, Mt. Sterling

Brandon sprays at Nesco and does a great job. We here at Nesco give him 5 stars 

3-13-2020

Jason, Winchester

Wanted to drop a line and let you know that Brandon just completed the quarterly treatment and he done an excellent job.

Thank you.

3-13-2020

Trevor, Georgetown

This was a super great experience. Very friendly and informational. I would recommend this company to a friend . Thank you! 

3-13-2020

Ashley, Paris

From the initial call for the appointment I was wowed by Gateway Pest Control. Bambi Exceeded all my expectations for excellent customer service. She was delight to talk to while setting up the appointment. Bob was our technician and he was extremely professional, polite, and also went above and beyond our expectations. We will most definitely be using your company in the future!! Thanks so much for a wonderful experience.

3-13-2020

Glen, Georgetown

Monday, March 9, Bob came by 407 Cheyenne Trl, Georgetown, KY to make it impossible for starlings to building nests in to spaces in the outer wall of my townhouse. He performed the task with courtesy, professionalism, and efficiency 

3-13-2020

Nana, Georgetown

Glen has been providing our service for 7 years. He is always friendly and efficient. 5 star performance. 

3-13-2020

Diana, Winchester

Your staff always does a wonderful job. Anytime we call, Brandon is always on top of any need we may have at our store. Keep up the great work. 💙 

3-13-2020

Stacy, Georgetown

 Bob was very friendly, he explained what he was doing and what each treatment did. He also gave me a print out of future treatments and explained how to reschedule if need be. Definitely 5 star service.

3-12-2020

Marti, Winchester

Brandon is very friendly and does an excellent job. I trust him to be in my home. I rate him 5 out of 5 stars. 

3-12-2020 

Robert, Apartment Maintenance Supervisor

Glen always does a great job! 5 star service.

3-12-2020

Missy, Convenience Store Owner

Brandon is amazing. We already done one but decided to do another because he does amazing at his job. Corner Cupboard appreciates him so much. 

3-12-20

Paul, Georgetown

Bob done an excellent job.

3-12-2020

Leslie, Winchester

 Thank you Gateway Pest Control for going above and beyond to get someone to my house as soon as possible when I called in a panic after finding a mouse in my house. You weren't even open yet but luckily someone answered the phone and you had someone at my house in a little over an hour. Brandon was very knowledgeable and helpful! Thank you all! 

3-12-20

Jan, Georgetown

★★★★★ 5.0 

Bob was very nice and explained what he would be doing and how long also went over cost and future treatments.
 

3-11-2020

Marcella, Winchester

Thanks for a good job Brandon and fixing my door. That wasn't part of your job but you did it anyways.

3-10-2020

Michael, Winchester

We had the pleasure of meeting Brandon today! He came for our annual inspection, right on time! Brandon is most pleasant and courteous, and he very thoroughly checked our our home! He was so thoughtful, he didn't even step on the door mat inside our kitchen because he thought his shoes might be dirty!

Gateway is definitely the company to choose for pest control! We're glad we did!

3-10-2020

Darrell, Mt. Sterling

Bambi, is incredible at customer service. I recommend GPC to anyone!!!!!  

3-10-2020

Darrell, Mt. Sterling

Brandon has always been the tech that has serviced our property. Never has there been a time when he was anything less than professional AND personally engaging. He not only works efficiently, he always makes us feel appreciated as a customer. TOP SHELF!!!!

3-10-2020

Shelby, Winchester

Brandon was very polite and professional. He did a great job.

3-10-2020

James, Mt. Sterling

Bambi is always so pleasant, kind and knowledgeable whenever we call or she leaves us messages.

3-10-2020

Carol, Mt. Sterling

Brandon did a fantastic and thorough job again on our home at Cactus Ct. Mt Sterling. He is professional, kind and doesn't mind all of our dogs :) Thank you for taking good care of us.

3-9-2020

Eric, Wilmore

Bob Mason- Great on-time service, positive attitude, very thorough and knows the job. 5 Stars for Bob.

3-9-2020

Angela, Winchester

I think brandon is great pest control man. 

3-9-2020

Hotel Manager, Lexington

Brandon, has been servicing our business for around 4-5 months now and we a very pleased with his support and expertise that he provides. Anytime, we've had questions or issues he has found ways to help us solve it and if he did not have an answer, he would find out and get it to us in timely manner. Always suggesting ways to keep our business pest free. 

3-7-2020

George, Winchester

Shout out to James for keeping our home bug free. He does a great job. 

3-7-2020

Anthony, Property Manager

Highly recommend the team at Gateway for your home/property pest control needs. Brandon is always a pleasure to work with and his customer service is top notch! 

3-7-2020

Barbara, Lexington

 loved the service the worker Brandon was great couldn’t have asked for better service it was great working with Bambi also give the company five stars across the board 

3-7-2020

Savannah, Georgetown

Lovely Bambi always takes care of me along with Glen! Very prompt and professional!

3-7-2020

Pam, Georgetown

I am very satisfied with the service all the way around. Customer service is amazing! Bob was the person who came today and he was very professional, knowledgeable and pleasant. 

3-6-2020

Denise, Lexington

Great Service, Brandan was great. Very friendly and very informative 

3-6-2020

Karen, Williamstown

I contacted Gateway when my property discovered a serious bed bug issue during a remodel. They were able to set me up for a heat treatment the very next day for 2 units! I was blown away by the amazing customer service from Brandon! He went above and beyond! You can’t go wrong picking this company for your pest control services

3-6-2020

Peter, Georgetown

Bob came and was very helpful. He was knowledge and quick. Respectfully of our home, asked for help entering certain areas and asked before lowering a baby gate. 

3-5-2020

Distribution Plant, Paris

Glenn, does our office space and warehouse. He does a great job, he is always very nice and friendly.. I give him 5 stars for his service. 

3-5-2020

Rob, Georgetown

The office manager Bambi is amazing! She is very personal to everyone and such a joy to talk to. I would highly recommend Gateway to everyone I know. 

3-5-2020

Apartment Complex, Georgetown

Thank you all for always providing prompt and excellent service. We also love Glen he takes very good care of our property.

3-5-2020

Joan, Richmond

You all always do a great job making sure I don't have to worry about bugs. Thanks Bob and Bambi for making sure we are cover! 

3-5-2020

Sally, Mt. Sterling

Brandon is personable and competent. He represents Gateway Pest Control well 

3-4-2020

Catherine, Lexington

We just love Brandon! He is amazing! I would definitely recommend calling up Gateway Pest Control and request Brandon to help with your pest control needs. I give him a 5 star review, for sure! 

3-4-2020

Jessica, Georgetown

Bob came out to service our home and did a great job! Very informative and professional. Thank you Bob.

3-4-2020

PK Management, Lexington

Brandon does an absolutely amazing job! My residents adore him! He’s very professional and always gets the job done! I highly recommend him and Gateway Pest Control!!

3-4-2020

Jamie, Georgetown

Bob came to give us some great Gateway service recently and I wanted to give him a five star review.

3-04-2020

Staci, Georgetown

I want to recommend Gateway Pest Control to anyone in need of personal extermination services. We have several indoor dogs and their chemicals are safe with pets (very important to me). When they're at your home they are courteous and will explain they process and answer questions. I've met a few of their staff over the last year and everyone have been friendly and professional. Glen is the gentleman who has visited us the most. He's fantastic and very thorough. You can tell he cares about his job and the cares about the customer. I just can't say enough good things about Glen and the crew at Gateway! 

03-03-2020

Terri, Georgetown

I highly recommend Glen! Very courteous 

03-02-2020

Janie, Georgetown

Really great service. Bob was our guy and he was so nice and cheerful. Sprayed thoroughly as well! Bob did good and would recommend.

03-03-2020

Hilbur, Georgetown

 I highly recommend Glen!! Professional and courteous. Great service 

03-03-2020

Kim, Georgetown

Thank you Glen for providing excellent service!!! Highly recommend 

03-03-2020

Brandon, Nicholasville

Bob came to give us some great gateway service recently and I wanted to give him a five star review
Stand-up guy 

3-25-19

Vallory H.

Glen did a great job and was very professional. 5/5 stars! Go Steelers!!!

Holly, Georgetown

I cannot recommend this company enough to anyone in need of pest control services. They are courteous, professional, kind, knowledgeable, reliable and work very hard. I am so glad someone recommended them to us, so I am in return recommending them to everyone else. We had an excellent experience with them.

​  3-11-18

Katelyn, Georgetown

I really appreciate the services I receive from Gateway Pest control. After waking up with bites on my arm, I called to get an inspection done. Initially, no one could come to my house 3 days from now. But I really wanted the problem taken care of because I’m terrified of having pests in my home. So she moved some things around and is having someone come tomorrow!! Lovely people to work with. Thanks for the services!!

3-11-18

Angela S.

Bambi was so professional and full of knowledge about Gateways services. We were new to the area and she went above and beyond to validate our choice in Gateway get us scheduled 

promptly at my convenience as well as answer any other questions I had. I am looking forward to doing business with Gateway for years to come.

3-13-18

Jennifer T., Georgetown

★ ★ ★ ★ ★ 5.0 Always outstanding service with Gateway Pest Control! Glen is always  professional and courteous when he comes to my home for the quarterly  bug sprays (which I highly recommend)!! 5 stars for Glen and Gateway  every single time!!

★ ★ ★ ★ ★ 5.0  |  03/14/2018   Quality: 5.0   Customer Service: 5.0   Value for Money: 5.0 Review by Eric L. in Lexington, KY Project: Control or Inspect for Termites     3-20-18

Sharon, Lexington

 Glen has been our tech for many years. He does a very thorough job and  in all areas on our farm. He knows several members of my family and  always ask about how they are doing. He is a very kind man and he is  very thorough in his work. He has to be careful that the new cat,Morgan, doesn't follow him into a bedroom and get closed in. He thinks he's her  buddy. Gateway has a great reputation and always does a good job. Thank you.

3-24-18 

Todd B. Georgetown

Glen is great! Glen performed my initial treatment. He was thorough, knowledgeable and friendly. He even gave me some extra tips on how to keep my screened-in porch bug free. My family felt comfortable and secure while Glen was in our home.

3-24-18

Katrina B., Georgetown

I am very pleased with Gateway Pest Control, especially Bambi. She provided excellent customer service. She was friendly, professional and went above and beyond to make sure I got the service plan was right for me.

3-31-18

Kassie K, Georgetown

Thank you Bambi for the wonderful customer service you provided! 

 3-28-18

Beverly H., Georgetown

 Glen has been taking care of our quarterly pest control for quite a while now. He always does a 5 star job. 

We are very satisfied with Gateway. They did a great job! They were courteous, prompt, efficient, and very reasonably priced.

3-23-17

Stacy S. Georgetown   

We've  been using Gateway for years and have had nothing but 

positive things  to say about the company. Their technicians are always on time,  courteous and professional!!! 

3-23-17

 Arbor Youth Services   Lexington 

We  have been using Gateway for years. We have had the same service  technician come out since the beginning. He is polite and always shows  up! If we've had an issue we've always been able to get someone to come  out the same day or within 24 hours, but we have had a lot fewer issues  since starting to use their service. Five Stars.  

3-24-17
Gary L. , Georgetown

Glen, Did an excellent job. He was very professional and knowledgeable about his job.  

3-24-17

Danny W., Georgetown

Thank you for the visit today. Glenn did an outstanding job, he was knowledgeable and very professional. 5 star rating! 

4-7-17

Beverly S. , Georgetown

I have used Gateway two times now. Glen sprayed about six months ago and  I never saw an ant, spider, mouse, or even one of those dreaded "house  centipedes" until this week. So I knew it was time to call Sarah to  schedule another application. Glen came yesterday and sprayed so I feel  I'm good to go now for another six months. This company is nice to work  with, very professional and economic. Thanks Glen for warding off the  Spring invasion of bugs, etc. Glen definitely did a "Five Star" job. 

5-4-17

Chris, Georgetown

 ★ ★ ★ ★ ★ 5.0  |  05/04/2017

Quality: 5.0

Customer Service: 5.0

Value for Money: 5.0

Project: Control or Inspect for Termites

Left a detailed WDO report + estimate to treat the termite problem on the house I'm buying. Great service.

5-2-17

Jack, Georgetown

I have been a loyal customer for years and the service is effective, efficient, reasonable and the staff always responds. Great company.

4-19-17

Ms. Morgan, Georgetown

We have used Gateway so much that Glen knows us well. He even knows about my son's messy habits :) He always does a great job and takes the time to be thorough. 

                                                     Romans 10:9